Crisis Communication

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About Course

Communicate effectively in a crisis—preparation, the first hour, key messages, spokespeople, social media, internal communication and recovery.

Tutwoo is an independent learning provider. This course gives general information and practical techniques; it is not legal, financial or HR advice for your specific situation.

What Will You Learn?

  • Prepare a crisis communication plan Respond quickly with accurate holding statements Communicate with staff, customers and media Manage social media and rebuild trust

Course Content

Course Lessons

  • Preparation
  • Responding
  • Recovery

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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